Reviews, comments and customer ratings influence almost 80% of today's customers.
A good reputation in today's online market is very crucial for any business. Negative comments and reviews about products or service providers, cause a huge impact on the reputation of the company, causing the business to struggle and find new customers. One search on the internet, and you will come face to face with all the details you need about a company, including the reviews and comments written by prior customers.
In order to ensure the business's positive reputation or to repair the tarnished reputation of a company that has faced issues earlier, many businesses are now slowly turning towards online reputation management services for help. Using a range of tactics these services ensure that your online image creates a positive interest in customers, resulting to increased sales and revenue.